Customer Service Software

Zendesk

Zendesk Headquarters & Office Locations - Complete Guide

2007
Founded
6,000+
Employees
San Francisco, CA
6 min read

Quick Facts

Valuation
$10B

Zendesk Headquarters & Global Office Locations

Quick Facts:

  • Headquarters: 989 Market Street, San Francisco, CA 94103, United States
  • Founded: 2007
  • CEO: Tom Eggemeier
  • Employees: 6,000+
  • Valuation: $10B
  • Industry: Customer Service / Support Software / CRM
  • Website: zendesk.com

Zendesk is a customer service platform providing ticketing, messaging, live chat, and knowledge base software used by over 160,000 customers worldwide

Zendesk Corporate Headquarters Address

Zendesk's global headquarters is located at:

989 Market Street, San Francisco, CA 94103, United States

This location serves as the company's primary operational center, housing:

  • Executive leadership and C-suite offices
  • Core engineering and product development teams
  • Strategic planning and business operations
  • Main administrative functions
  • Primary data centers and infrastructure

The headquarters was established in 2007 and currently employs 1500+ people.

Complete Global Office Network

Zendesk operates 9 offices worldwide across 8 countries:

| Location | Office Type | Employees | Established | Full Address | |----------|-------------|-----------|-------------|--------------| | San Francisco, United States | Global Headquarters | 1500+ | 2007 | 989 Market Street, San Francisco, CA 94103 | | Madison, United States | US Office | 500+ | 2016 | Madison, WI | | Dublin, Ireland | EMEA Headquarters | 1000+ | 2011 | Dublin, Ireland | | London, United Kingdom | UK Office | 400+ | 2010 | London, UK | | Copenhagen, Denmark | Denmark Office (Original Home) | 300+ | 2007 | Copenhagen, Denmark | | Melbourne, Australia | Asia-Pacific Headquarters | 600+ | 2012 | Melbourne, VIC, Australia | | Singapore, Singapore | Asia-Pacific Office | 300+ | 2013 | Singapore | | Tokyo, Japan | Japan Office | 200+ | 2014 | Tokyo, Japan | | Manila, Philippines | Support Hub | 1000+ | 2015 | Manila, Philippines |

Regional Breakdown

Zendesk's office network is strategically distributed to serve key markets:

North America: 2 offices Europe: 2 offices Asia-Pacific: 3 offices

Company Overview

About Zendesk

Zendesk is a customer service platform providing ticketing, messaging, live chat, and knowledge base software used by over 160,000 customers worldwide

Key Products & Services:

  • Zendesk Support
  • Zendesk Chat
  • Zendesk Talk
  • Zendesk Guide
  • Zendesk Sell
  • Zendesk Sunshine

Company History & Milestones

  • Founded in 2007 in Copenhagen by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour
  • IPO in 2014 at $1.8B valuation
  • Acquired by private equity for $10.2B in 2022
  • Over 160,000 customers worldwide
  • Processes billions of customer interactions annually
  • Headquarters moved from Copenhagen to San Francisco in 2009
  • Known for strong customer service culture

Leadership

  • CEO: Tom Eggemeier
  • Founded: 2007
  • Current Valuation: $10B
  • Employee Count: 6,000+ globally

Office Location Details

San Francisco, United States

Address: 989 Market Street, San Francisco, CA 94103 Type: Global Headquarters Employees: 1500+ Established: 2007

This global headquarters plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Madison, United States

Address: Madison, WI Type: US Office Employees: 500+ Established: 2016

This us office plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Dublin, Ireland

Address: Dublin, Ireland Type: EMEA Headquarters Employees: 1000+ Established: 2011

This emea headquarters plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

London, United Kingdom

Address: London, UK Type: UK Office Employees: 400+ Established: 2010

This uk office plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Copenhagen, Denmark

Address: Copenhagen, Denmark Type: Denmark Office (Original Home) Employees: 300+ Established: 2007

This denmark office (original home) plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Melbourne, Australia

Address: Melbourne, VIC, Australia Type: Asia-Pacific Headquarters Employees: 600+ Established: 2012

This asia-pacific headquarters plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Singapore, Singapore

Address: Singapore Type: Asia-Pacific Office Employees: 300+ Established: 2013

This asia-pacific office plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Tokyo, Japan

Address: Tokyo, Japan Type: Japan Office Employees: 200+ Established: 2014

This japan office plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Manila, Philippines

Address: Manila, Philippines Type: Support Hub Employees: 1000+ Established: 2015

This support hub plays a crucial role in Zendesk's operations, serving local markets and contributing to the company's global success.

Why These Locations?

Zendesk strategically selected these office locations based on:

  1. Talent Access - Proximity to top universities and tech talent pools
  2. Market Presence - Serving customers in key geographic markets
  3. Time Zone Coverage - 24/7 global operations and customer support
  4. Regulatory Compliance - Meeting local data sovereignty and legal requirements
  5. Business Ecosystem - Access to partners, investors, and industry clusters
  6. Cost Efficiency - Optimizing operational costs while maintaining quality
  7. Innovation Hubs - Being present in major technology and innovation centers

Industry Leadership

As a leader in Customer Service / Support Software / CRM, Zendesk continues to shape the industry through:

  • Product Innovation - Continuous development of cutting-edge solutions
  • Market Expansion - Growing presence in emerging markets
  • Strategic Partnerships - Collaborating with industry leaders
  • Talent Development - Investing in employee growth and development
  • Thought Leadership - Contributing to industry standards and best practices

Working at Zendesk

Zendesk is known for offering:

  • Competitive Compensation - Base salary, equity, and performance bonuses
  • Benefits Package - Health insurance, retirement plans, wellness programs
  • Professional Development - Training, conferences, and career advancement
  • Work-Life Balance - Flexible schedules and remote work options
  • Innovation Culture - Encouraging creativity and risk-taking
  • Global Opportunities - International transfer and travel opportunities

Careers: zendesk.com/jobs

Contact Information

General Inquiries

  • Email: press@zendesk.com
  • Phone: +1 (888) 670-4887
  • Website: zendesk.com

Departments

  • Careers & Recruitment: zendesk.com/jobs
  • Press & Media: press@zendesk.com
  • Customer Support: Available through zendesk.com

Mailing Address

989 Market Street, San Francisco, CA 94103, United States

Future Growth & Expansion

Zendesk continues to expand its global footprint with plans to:

  • Open new offices in strategic markets
  • Expand existing facilities to accommodate growth
  • Invest in R&D centers for innovation
  • Build customer success hubs regionally
  • Strengthen presence in emerging markets

Frequently Asked Questions

Q: Where is Zendesk's headquarters located? A: Zendesk's global headquarters is at 989 Market Street, San Francisco, CA 94103, United States.

Q: How many offices does Zendesk have? A: Zendesk operates 9 offices across 8 countries worldwide.

Q: When was Zendesk founded? A: Zendesk was founded in 2007.

Q: Who is the CEO of Zendesk? A: Tom Eggemeier serves as CEO of Zendesk.

Q: How many employees does Zendesk have? A: Zendesk has 6,000+ employees globally.

Q: What is Zendesk's valuation? A: Zendesk is currently valued at $10B.

Source & Verification

This information is compiled from official Zendesk sources, press releases, and publicly available corporate data. Office locations and employee counts are verified as of 2024.

Last Updated: October 23, 2025

Data Sources:

  • Official Zendesk website (zendesk.com)
  • Corporate press releases and investor materials
  • Public filings and regulatory disclosures
  • Verified third-party business databases

For the most current information, please visit the official Zendesk website at zendesk.com or contact them directly.

About the Author

Michael Torres
Michael Torres
Senior analyst covering enterprise technology companies and their global expansion strategies.