Acceptable Use Policy

1. Permitted Use

SalesTools AI is designed to help businesses with sales automation, prospecting, and outreach. You may use our Services for lawful business purposes, including:

• Sales prospecting and lead generation
• Email outreach and follow-up automation
• LinkedIn networking and engagement
• Contact data enrichment and management
• Sales analytics and reporting

2. Prohibited Activities

You agree not to use the Services to:

• Send unsolicited bulk emails (spam) or messages that violate anti-spam laws such as CAN-SPAM, GDPR, or CASL
• Harvest, scrape, or collect personal data without proper consent or legal basis
• Engage in phishing, fraud, or any deceptive practices
• Distribute malware, viruses, or other harmful code
• Violate any applicable local, state, national, or international law or regulation
• Infringe on the intellectual property rights of others
• Harass, abuse, or harm another person or entity
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Services or servers connected to the Services
• Attempt to gain unauthorized access to any portion of the Services
• Use the Services to target minors or collect data from children under 13
• Resell, sublicense, or redistribute the Services without authorization

3. Email and Messaging Compliance

When using our email and messaging features, you must:

• Only send messages to recipients who have a legitimate business relationship with you or have given consent
• Include accurate sender information and a valid physical address
• Provide a clear and easy way for recipients to unsubscribe
• Honor unsubscribe requests within 10 business days
• Not use misleading subject lines or deceptive headers
• Comply with all applicable email marketing laws and regulations

4. LinkedIn and Social Media Usage

When using our LinkedIn automation features, you must:

• Comply with LinkedIn's Terms of Service and User Agreement
• Maintain reasonable connection request and messaging limits
• Not engage in aggressive or spammy behavior
• Use personalized and relevant messaging
• Respect recipients' preferences and respond to opt-out requests

5. Data Usage and Privacy

You are responsible for ensuring that your use of data within our Services complies with all applicable privacy laws, including but not limited to GDPR, CCPA, and other data protection regulations. This includes:

• Having a lawful basis for processing personal data
• Maintaining appropriate data security measures
• Honoring data subject rights and requests
• Only uploading data that you have the right to use

6. AI Usage Guidelines

When using our AI-powered features, you agree to:

• Use AI-generated content responsibly and review outputs before sending
• Not use AI to generate harmful, discriminatory, or illegal content
• Disclose the use of AI when required by law or best practices
• Not attempt to circumvent AI safety measures or content filters

7. Account Security

You are responsible for maintaining the security of your account and must:

• Keep your login credentials confidential
• Use strong, unique passwords
• Enable two-factor authentication when available
• Immediately notify us of any unauthorized access or security breach
• Not share account access with unauthorized users

8. Rate Limits and Fair Usage

To ensure fair access for all users, we implement rate limits and usage quotas. You agree to:

• Respect the rate limits of your subscription plan
• Not attempt to circumvent usage restrictions
• Not engage in activities that degrade service performance for other users

9. Enforcement and Consequences

We reserve the right to investigate and take appropriate action against any violations of this Policy, including:

• Issuing warnings
• Temporarily suspending your account
• Permanently terminating your account
• Removing content that violates this Policy
• Reporting illegal activities to law enforcement
• Pursuing legal remedies for damages

10. Reporting Violations

If you become aware of any violation of this Policy, please report it to us immediately at:

11. Changes to This Policy

We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on our website and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions about this Acceptable Use Policy, please contact us: