Communications Platform

Twilio

Twilio Headquarters & Office Locations - Complete Guide

2008
Founded
7,000+
Employees
San Francisco, CA
7 min read

Quick Facts

Valuation
$12B

Twilio Headquarters & Global Office Locations

Quick Facts:

  • Headquarters: 375 Beale Street, San Francisco, CA 94105, United States
  • Founded: 2008
  • CEO: Khozema Shipchandler
  • Employees: 7,000+
  • Valuation: $12B
  • Industry: Cloud Communications / CPaaS
  • Website: twilio.com

Twilio is a customer engagement platform providing APIs for messaging, voice, video, and email enabling businesses to build communications into applications

Twilio Corporate Headquarters Address

Twilio's global headquarters is located at:

375 Beale Street, San Francisco, CA 94105, United States

This location serves as the company's primary operational center, housing:

  • Executive leadership and C-suite offices
  • Core engineering and product development teams
  • Strategic planning and business operations
  • Main administrative functions
  • Primary data centers and infrastructure

The headquarters was established in 2008 and currently employs 1500+ people.

Complete Global Office Network

Twilio operates 10 offices worldwide across 7 countries:

| Location | Office Type | Employees | Established | Full Address | |----------|-------------|-----------|-------------|--------------| | San Francisco, United States | Global Headquarters | 1500+ | 2008 | 375 Beale Street, San Francisco, CA 94105 | | Denver, United States | Major Engineering Hub | 1000+ | 2018 | Denver, CO | | New York, United States | Sales Office | 500+ | 2014 | New York, NY | | Dallas, United States | SendGrid Office | 400+ | 2019 | Dallas, TX | | Dublin, Ireland | EMEA Headquarters | 600+ | 2016 | Dublin, Ireland | | London, United Kingdom | UK Office | 400+ | 2014 | London, UK | | Tallinn, Estonia | European Engineering Hub | 300+ | 2018 | Tallinn, Estonia | | Singapore, Singapore | Asia-Pacific Headquarters | 400+ | 2015 | Singapore | | Sydney, Australia | Australia Office | 200+ | 2017 | Sydney, NSW, Australia | | Bangalore, India | India R&D Center | 800+ | 2019 | Bangalore, India |

Regional Breakdown

Twilio's office network is strategically distributed to serve key markets:

North America: 4 offices Europe: 2 offices Asia-Pacific: 3 offices

Company Overview

About Twilio

Twilio is a customer engagement platform providing APIs for messaging, voice, video, and email enabling businesses to build communications into applications

Key Products & Services:

  • Twilio Messaging
  • Twilio Voice
  • Twilio Video
  • Twilio SendGrid Email
  • Twilio Flex
  • Twilio Segment
  • Twilio Verify

Company History & Milestones

  • Founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis
  • IPO in June 2016 at $2B valuation
  • Acquired SendGrid for $3B in 2019
  • Acquired Segment for $3.2B in 2020
  • Over 300,000 customers including Airbnb, Uber, and Netflix
  • Powers over 1 trillion interactions annually
  • Jeff Lawson stepped down as CEO in 2024

Leadership

  • CEO: Khozema Shipchandler
  • Founded: 2008
  • Current Valuation: $12B
  • Employee Count: 7,000+ globally

Office Location Details

San Francisco, United States

Address: 375 Beale Street, San Francisco, CA 94105 Type: Global Headquarters Employees: 1500+ Established: 2008

This global headquarters plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Denver, United States

Address: Denver, CO Type: Major Engineering Hub Employees: 1000+ Established: 2018

This major engineering hub plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

New York, United States

Address: New York, NY Type: Sales Office Employees: 500+ Established: 2014

This sales office plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Dallas, United States

Address: Dallas, TX Type: SendGrid Office Employees: 400+ Established: 2019

This sendgrid office plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Dublin, Ireland

Address: Dublin, Ireland Type: EMEA Headquarters Employees: 600+ Established: 2016

This emea headquarters plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

London, United Kingdom

Address: London, UK Type: UK Office Employees: 400+ Established: 2014

This uk office plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Tallinn, Estonia

Address: Tallinn, Estonia Type: European Engineering Hub Employees: 300+ Established: 2018

This european engineering hub plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Singapore, Singapore

Address: Singapore Type: Asia-Pacific Headquarters Employees: 400+ Established: 2015

This asia-pacific headquarters plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Sydney, Australia

Address: Sydney, NSW, Australia Type: Australia Office Employees: 200+ Established: 2017

This australia office plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Bangalore, India

Address: Bangalore, India Type: India R&D Center Employees: 800+ Established: 2019

This india r&d center plays a crucial role in Twilio's operations, serving local markets and contributing to the company's global success.

Why These Locations?

Twilio strategically selected these office locations based on:

  1. Talent Access - Proximity to top universities and tech talent pools
  2. Market Presence - Serving customers in key geographic markets
  3. Time Zone Coverage - 24/7 global operations and customer support
  4. Regulatory Compliance - Meeting local data sovereignty and legal requirements
  5. Business Ecosystem - Access to partners, investors, and industry clusters
  6. Cost Efficiency - Optimizing operational costs while maintaining quality
  7. Innovation Hubs - Being present in major technology and innovation centers

Industry Leadership

As a leader in Cloud Communications / CPaaS, Twilio continues to shape the industry through:

  • Product Innovation - Continuous development of cutting-edge solutions
  • Market Expansion - Growing presence in emerging markets
  • Strategic Partnerships - Collaborating with industry leaders
  • Talent Development - Investing in employee growth and development
  • Thought Leadership - Contributing to industry standards and best practices

Working at Twilio

Twilio is known for offering:

  • Competitive Compensation - Base salary, equity, and performance bonuses
  • Benefits Package - Health insurance, retirement plans, wellness programs
  • Professional Development - Training, conferences, and career advancement
  • Work-Life Balance - Flexible schedules and remote work options
  • Innovation Culture - Encouraging creativity and risk-taking
  • Global Opportunities - International transfer and travel opportunities

Careers: twilio.com/careers

Contact Information

General Inquiries

  • Email: press@twilio.com
  • Phone: +1 (888) 908-9454
  • Website: twilio.com

Departments

  • Careers & Recruitment: twilio.com/careers
  • Press & Media: press@twilio.com
  • Customer Support: Available through twilio.com

Mailing Address

375 Beale Street, San Francisco, CA 94105, United States

Future Growth & Expansion

Twilio continues to expand its global footprint with plans to:

  • Open new offices in strategic markets
  • Expand existing facilities to accommodate growth
  • Invest in R&D centers for innovation
  • Build customer success hubs regionally
  • Strengthen presence in emerging markets

Frequently Asked Questions

Q: Where is Twilio's headquarters located? A: Twilio's global headquarters is at 375 Beale Street, San Francisco, CA 94105, United States.

Q: How many offices does Twilio have? A: Twilio operates 10 offices across 7 countries worldwide.

Q: When was Twilio founded? A: Twilio was founded in 2008.

Q: Who is the CEO of Twilio? A: Khozema Shipchandler serves as CEO of Twilio.

Q: How many employees does Twilio have? A: Twilio has 7,000+ employees globally.

Q: What is Twilio's valuation? A: Twilio is currently valued at $12B.

Source & Verification

This information is compiled from official Twilio sources, press releases, and publicly available corporate data. Office locations and employee counts are verified as of 2024.

Last Updated: October 23, 2025

Data Sources:

  • Official Twilio website (twilio.com)
  • Corporate press releases and investor materials
  • Public filings and regulatory disclosures
  • Verified third-party business databases

For the most current information, please visit the official Twilio website at twilio.com or contact them directly.

About the Author

David Chen
David Chen
Technology journalist specializing in corporate headquarters analysis and global office networks.