Hexaware Appoints Vivek Jetley CEO Designate

Hexaware announced a leadership change on September 2, 2026. Hexaware announced on September 2, 2026 that Vivek Jetley, President at EXL, will join as CEO Designate and assume the CEO role on October 28, 2026, with a focus on accelerating growth and scaling the company’s AI-led services model globally.

What changed

Vivek Jetley was named CEO Designate. Srikrishna Ramakarthikeyan, who has led Hexaware for 12 years, will step down as CEO and as a member of the Board of Directors effective October 28, 2026, and will remain with the company as Senior Advisor to ensure a smooth leadership transition.

Leader: Vivek Jetley
Role: CEO Designate
Effective: October 28, 2026
Announcement date: September 2, 2026

Leadership background

Jetley was President at EXL, where he led the insurance, healthcare, and life sciences businesses, and earlier served as President and head of EXL analytics. He joined EXL in 2006 through its acquisition of Inductis, where he had been a partner, and over two decades there held roles covering corporate strategy, strategic partnerships, and innovation and led several acquisitions. Hexaware described him as a business leader with more than 25 years of experience at the intersection of AI and data, enterprise transformation, and strategy.

The mandate

Hexaware said Jetley will assume the CEO role on October 28, 2026, with a focus on accelerating growth and scaling the company’s AI-led services model globally. The company said the appointment comes as it enters its next phase of accelerated growth with AI reshaping enterprise technology services globally.

Why this matters for GTM teams

Executive appointments can precede changes in strategy, operating cadence, hiring, partnerships, and technology priorities. The useful signal is not the title alone: teams should watch the new leader’s stated mandate, prior playbook, organizational scope, and the initiatives announced during the first two quarters.

Source and methodology

This leadership profile is based on the company’s announcement. Roles, transition timing, and biographical details are presented as announced; SalesTools Research does not infer undisclosed succession plans.

Hexaware