Help Scout

Help Scout Headquarters

Company Overview

Help Scout is a leading Customer Support company headquartered in Boston, MA. Customer support platform. Founded in 2011, the company has grown to employ 200+ professionals worldwide.

Headquarters Location

Address: 131 Dartmouth St, Boston, MA 02116

The Help Scout headquarters is strategically located in Boston, providing access to top talent, industry partners, and a thriving business ecosystem. The location serves as the company's main operational hub housing key departments including engineering, product, sales, and executive leadership.

Company Information

Founded: 2011
Employees: 200+
Industry: Customer Support
Location: Boston, MA

Office Facilities & Amenities

The Help Scout headquarters features state-of-the-art facilities designed to foster innovation and collaboration:

• Modern Workspace: Open-plan offices with flexible seating and quiet zones
• Collaboration Spaces: Conference rooms and team meeting areas
• Technology Infrastructure: High-speed connectivity and advanced systems
• Employee Wellness: Fitness centers and wellness rooms
• Dining Options: Cafeterias and beverage stations
• Recreation Areas: Lounges and social spaces

Company Culture & Work Environment

Help Scout fosters a culture of innovation, collaboration, and continuous learning. The headquarters embodies these values through thoughtfully designed workspaces that encourage both focused work and dynamic team collaboration.

The company prioritizes employee well-being and professional growth, offering comprehensive benefits and a supportive environment that attracts top talent.

Teams & Departments

The headquarters houses key departments:

• Engineering: Software development and infrastructure teams
• Product: Product management and design teams
• Sales & Marketing: Business development and customer success
• Operations: Finance, HR, and administrative support

Location & Accessibility

Located at 131 Dartmouth St, Boston, MA 02116, the headquarters is easily accessible via multiple transportation options including public transit, parking facilities, and bike storage.

Future Growth

As Help Scout continues to expand its market presence, the Boston headquarters remains the foundation of global operations, designed to accommodate future growth and evolving needs.