LinkLive Appoints Mike Bourke Chief

LinkLive announced a leadership change on September 16, 2026. LinkLive appointed Mike Bourke, a former Five9 product executive and TrampolineAI co-founder, as CEO to extend AI-driven return on investment across regulated industries and beyond.

What changed

Mike Bourke was named Chief Executive Officer.

Leader: Mike Bourke
Role: Chief Executive Officer
Effective: Not specified in the announcement
Announcement date: September 16, 2026

Leadership background

Bourke has spent more than two decades building customer engagement products. As Senior Vice President of Product at Five9, he grew the workforce optimization and automation business from approximately $20 million in revenue to a $150 million run rate in under three years and led the acquisitions of Whendu and Virtual Observer. He previously served as Chief Product Officer at Aspect Software, held product leadership roles at Verint and Witness Systems, and most recently co-founded and led TrampolineAI, a healthcare contact center AI company acquired by Voicegain.

The mandate

LinkLive said Bourke’s mandate is to extend AI-driven ROI across regulated industries and beyond. Bourke said his focus is to help customers resolve more interactions on the first contact, at lower cost, without compromising trust.

Why this matters for GTM teams

Executive appointments can precede changes in strategy, operating cadence, hiring, partnerships, and technology priorities. The useful signal is not the title alone: teams should watch the new leader’s stated mandate, prior playbook, organizational scope, and the initiatives announced during the first two quarters.

Source and methodology

This leadership profile is based on the company’s announcement. Roles, transition timing, and biographical details are presented as announced; SalesTools Research does not infer undisclosed succession plans.

Primary source: LinkLive leadership announcement.