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Upcoming liveAI sales agents

Reply Handler Lab: train tone, objections, and booking rules

Turn real conversation patterns into a reply system that sounds like your team, handles objections, and books safely.

DateThursday, November 12, 2026
Time11:00 AM–12:00 PM ET
Length60 minutes
Two cobalt conversation forms exchanging a coral calendar token
SalesToolsLIVE

About this session

From idea to a workflow you can run.

We will build a reply-handler profile from the ground up: voice, response boundaries, objection guidance, booking rules, and escalation paths. Then we will test it against realistic positive, negative, and ambiguous replies.

What you’ll leave with

  • ✓Translate your team voice into a useful reply profile
  • ✓Handle common objections without sounding scripted
  • ✓Define booking, pause, do-not-contact, and escalation rules
  • ✓Test edge cases before replies reach production

Run of show

A focused 60 minutes.

Short on slides. Long on the real build, the operating decisions behind it, and your questions.

  1. 0100:00

    Voice and boundaries

    Define how the agent should sound and what it should never decide alone.

  2. 0213:00

    Objection guidance

    Build concise, context-aware answers for the objections you see most.

  3. 0328:00

    Booking and escalation

    Set rules for calendars, handoffs, pauses, and do-not-contact.

  4. 0443:00

    Test the profile

    Run positive, negative, vague, and adversarial replies through the workflow.

  5. 0555:00

    Live Q&A

    Bring an anonymized reply pattern for the lab.