Zscaler

Zscaler announced a leadership change on September 24, 2026. Zscaler promoted Ross Tackett to Chief Revenue Officer to lead global sales, revenue operations, strategic partners, and go-to-market execution.

What changed

Ross Tackett was named Chief Revenue Officer. Mike Rich is stepping down for personal reasons and will remain a strategic advisor through December 31, 2026.

• Leader: Ross Tackett
• Role: Chief Revenue Officer
• Effective: October 1, 2026
• Announcement date: September 24, 2026

Leadership background

Tackett joined Zscaler three years ago and most recently led worldwide sales. His more than three decades in technology sales include over a decade at ServiceNow and more than 16 years in Dell sales leadership.

The mandate

Zscaler said Tackett will scale its global commercial engine, international expansion, and partner ecosystem as enterprises replace legacy firewall and VPN infrastructure with its Zero Trust Exchange.

Why this matters for GTM teams

Executive appointments can precede changes in strategy, operating cadence, hiring, partnerships, and technology priorities. The useful signal is not the title alone: teams should watch the new leader’s stated mandate, prior playbook, organizational scope, and the initiatives announced during the first two quarters.

Source and methodology

This leadership profile is based on the company’s announcement. Roles, transition timing, and biographical details are presented as announced; SalesTools Research does not infer undisclosed succession plans.

Primary source: Zscaler leadership announcement.